Refund policy
No Refund Policy
At Shaheerknows, all purchases are final. We do not offer refunds under any circumstances once an order has been placed and payment has been successfully processed.
1. No Refunds
- We maintain a strict no refund policy on all orders.
- Once payment is completed, it is considered final and non-reversible.
2. Payment Gateway
- All payments made via online payment gateways (including PayFast or any other provider) are non-refundable.
- Customers are advised to review their order details carefully before completing the payment.
3. Exceptions
- Refunds will not be provided for:
- Change of mind
- Incorrect selection by the customer
- Delay in service usage (if applicable)
4. Order Issues
- In case of any issue with your order, customers may contact our support team.
- We will review concerns on a case-by-case basis, but this does not guarantee a refund.
5. Contact Us
For any queries, please contact:
Email: shaheerknows@icloud.com